Politique d'expédition

UK shipping

All products are made in Scotland and shipped from either Edinburgh or Hawick in the UK and are dispatched within 2 working days.

All orders are usually shipped by RoyalMail - Please let me know if you would prefer a different method - Happy to try and accommodate. 

If you have not received your order within 8 business days of me posting please get in touch.

International shipping

All International orders up to 2kgs are shipped via Royalmail International Tracked.  They will hand over to the local post operator locally to complete the delivery.  Orders over 2kgs will be sent by courier, but I will advise in advance. 

Delivery times are estimates and delays due to customs delays are outwith my control but I will do everything I can to help.

Normal delivery times

Europe: 1 - 2 weeks from despatch

USA 1 - 2 weeks from despatch

Canada and Australia - 1-2 weeks from despatch

Rest of the World: 2 - 4 weeks from despatch

If you have not received your order within 25 business days please get in touch.

International Customs

Any VAT or customs duties are payable by the receiver and no responsibility can be taken for any local government charges

EU VAT - I am currently not registered to accept EU VAT payments, so any orders to the EU will likely have VAT and admin charges applied by customs.  If you purchase through my ETSY store they will charge the VAT upfront and you should have no further charges through customs.  https://www.etsy.com/uk/shop/ScottishCashmere