All products are made in Scotland and shipped from either Edinburgh or Hawick in the UK and are dispatched within 2 working days.
All orders are usually shipped by RoyalMail - Please let me know if you would prefer a different method - Happy to try and accommodate.
If you have not received your order within 8 business days of me posting please get in touch.
All International orders up to 2kgs are shipped via Royalmail International Tracked. They will hand over to the local post operator locally to complete the delivery. Orders over 2kgs will be sent by courier, but I will advise in advance.
Delivery times are estimates and delays due to customs delays are outwith my control but I will do everything I can to help.
Normal delivery times
Europe: 1 - 2 weeks from despatch
USA 1 - 2 weeks from despatch
Canada and Australia - 1-2 weeks from despatch
Rest of the World: 2 - 4 weeks from despatch
If you have not received your order within 25 business days please get in touch.
Any VAT or customs duties are payable by the receiver and no responsibility can be taken for any local government charges
EU VAT - I am currently not registered to accept EU VAT payments, so any orders to the EU will likely have VAT and admin charges applied by customs. If you purchase through my ETSY store they will charge the VAT upfront and you should have no further charges through customs. https://www.etsy.com/uk/shop/ScottishCashmere